Your ground support equipment is still being used even if air travel has seen a downturn in recent months. And equipment that’s being used will inevitably require maintenance and repair. But maintaining and repairing your equipment can seem like a daunting task as you attempt to keep your employees safe throughout the pandemic. The solution is a contactless equipment service that avoids person-to-person contact — and that’s exactly what FlyTek GSE has to offer. We’re committed to keeping your equipment in working order while also keeping both your and our employees at a socially responsible distance.
Requesting Maintenance or Repair
When it’s time for your equipment to receive maintenance or repairs, requesting those services can be done in two simple ways. Either call our office or visit our service request page. Upon requesting a service, some of the information you will be asked to provide includes your equipment type; the manufacturer, model, and serial number; the problem you have or the service you require; and the level of priority. With this information in hand, we will come up with a plan to get your equipment back in working condition in an efficient and hassle-free manner.
Free (Contactless) Pickup and Delivery
Standard maintenance procedures and minor repairs can often be performed at your place of business. Our mobile repair unit brings the state-of-the-art technology we use at our facility to wherever you need it. On-site repairs can reduce downtime and the costs associated with maintenance and repair because your equipment doesn’t need to be transported anywhere.
While maintenance can often be performed on-site, most repairs need to be done in our shop. When this is the case, either you can transport your equipment to and from our facility, or we’ll pick it up from your site and redeliver it after it’s repaired free of charge. Our goal is to make the repair of your equipment as painless as possible.
Regardless of where your maintenance or repairs are performed, person-to-person contact is not necessary. This is all part of our commitment to keeping both your employees and our own safe from harm through social distancing. All pertinent information regarding the state of your equipment will be sent to you via phone or email.
Preventative Maintenance Plans
Preventative maintenance plans can still be laid out, followed, or even altered if need be while social distancing is in effect. The importance of keeping your equipment up and running has not diminished during the quarantine, and a regularly scheduled plan is one of the best ways to ensure it’s all in working condition when you need it to be. The minor issues that on-site maintenance can identify and fix before they turn into major issues will save you both time and money in the long run.
And one of the great things about maintenance plans is that once they’re set up, our technicians can continue to service your equipment over time without the need for face-to-face contact. As long as our team knows what equipment needs to be maintained and where it is, they can get the job done without coming into close contact with any of your employees.
Requesting maintenance or repair is as simple as calling us or visiting our service request page. Once you have provided the information we need about your equipment, we can arrange a time either for our mobile repair team to visit your site or for your equipment to be picked up and brought to our facility for repairs. We can also set up an ongoing maintenance schedule to streamline the process in the future. And, of course, social distancing guidelines will be followed every step of the way.
FlyTek GSE Maintenance and Repair
At FlyTek GSE, we provide high-quality maintenance and repair services to the ground support industry. When your equipment is in need of maintenance or repairs, you can trust that our experienced technicians will get the job done efficiently and effectively. Contact us today for more information on the equipment we service, the services we provide, and our maintenance plans.